Pets in Rented Property

It can be challenging for tenants to get their pets in rental properties but recent changes to the Renters’ Rights Bill aim to create a fairer rental sector for pet owners. Many landlords employ a ‘no pets’ policy, and they have their reasons. However, with a growing number of people having little choice but to rent well into their 30s, the views and laws around pets in rental properties are changing. This guide explains the situation.

A huge 78% of pet owners have experienced difficulty in finding accommodation which accepts pets, and research shows that tenants are willing to pay hundreds of pounds extra to rent a pet-friendly place to live. So can a landlord refuse a pet? Let’s find out.

Model tenancy agreement and Renters’ Rights Bill

In January 2021, the government published a model tenancy agreement. Where this agreement is in place, landlords can’t unreasonably reject a tenant’s request to keep a pet in the rental property. This was further enhanced by the 2024 Renters’ Rights Bill. The bill is not yet law, but aims to create a fairer rental sector for pets. It mandates that landlords must not unreasonably withhold consent when pet requests are made.

15% of people contacting Dogs Trust to rehome their dog had issues finding suitable accommodation. The charity has welcomed the news that the government will strengthen the rights of tenants who own a pet through the Renters’ Rights Bill. 

Why can a landlord refuse a pet? 

Landlords can refuse a request to have pets in rental properties, which can happen for a number of reasons including…

• Pets being unsuitable for the property
• Increased costs for damages and insurance
• Infestation
• Fouling and odours
• Allergies
• Noise and disruption to neighbours

The pet is not suitable for the property

The landlord can refuse the request for the pet if it is unsuitable for the property. This could be because the pet is too large for a smaller property or the tenant has too many pets for the size of the property. There might also be a lack of outdoor space for the pet. Check out our guide on how many pets you can have in a rental property.

Infestation from pets in rental properties

Animals often come with fleas, mites and ticks. No matter how clean a pet is kept, simply walking in the park or sniffing in the garden can result in fleas. Fleas jump and attach themselves to items so they can be anywhere at any time.

Most responsible pet owners will give their animals regular flea treatments to avoid infestations, but the problem can quickly get out of hand if they don’t. If fleas get onto carpets, curtains, clothes and soft furnishings, they can be pretty difficult to remove and if the problem persists after washing and treating with a household flea treatment product, they may even need to be replaced. In extreme cases, pets in the home may even attract rats and mice. Check out our guide on how to deal with a flea infestation in rented property.

Fouling and odours

Most dogs are likely to be toilet trained and cats will use a litter tray, however, there’s not a lot that can be done to prevent birds, rabbits, ferrets or exotic pets from going to the toilet whenever and wherever they fancy.

Pets in rental properties can also cause problems for neighbours because they can roam around the local area. A shared garden might be in use. This can escalate into disputes which may result in formal complaints or legal action.

The odours left by pets in rental properties can stick around for a while and cling to soft furnishings, making them unattractive to the next tenants. If urine alone soaks into wooden flooring or a carpet underlay then it’s very difficult to get rid of the smell. There are options available to prevent tenant’s pets leaving odours.

Pet allergies

Pet allergies are often a concern with landlords as future tenants may be sufferers. The chances of an asthma attack can increase if the person with an allergy comes into contact with animal hair. Fur can be very difficult to get out of carpets and, particularly sofas. However, it’s not impossible and if the property is adequately cleaned, vacuumed and aired between tenants then it shouldn’t be a problem.

Landlords can opt to introduce professional cleaners after having pets in rental properties. Check out our guide on avoiding pet allergies in rental properties.

Noise from pets in rental properties

Pets can also make noise which disturbs neighbours. The main culprits here are dogs and excessive barking but can also involve other animals such as birds. It’s important to gauge your prospective tenant’s lifestyle and find out whether the dog will be left alone for long periods of the day, as this is when barking can begin and become an issue. Very often excessive barking can be managed and solved with behavioural training, however, this is something your tenant will need to take on and take seriously.

What can renters do if their landlord refuses pets in rental properties?

As the Renters’ Rights Bill is not yet law, landlords can ban tenants from keeping pets in rental properties. Landlords must object, in writing, within a 28 day window of the pet request. If so, a good reason must be provided.

If a tenant believes the landlord has unreasonably refused to allow the pet, they can reach out to the Private Rented Sector Ombudsman or take the case to court. The Ombudsman or court will hear evidence from both the tenant and landlord and then make a final decision. Check out our tips for letting to pet owners. 

Give yourself a bit of extra peace of mind when renting a property with comprehensive landlord insurance cover. With CIA Landlords, you can compare landlord insurance to find the best quote for your needs. Give us a call on 01788 818 670 or get a quote now.