FAQ
Read our most frequently asked questions listed below. To narrow down your search try selecting a specific category or if you cannot find the answer you are looking for please do not hesitate to contact us.
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- Buildings Insurance FAQs (27)
- Buy To Let FAQs (32)
- Cashback (6)
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- Contents Insurance FAQs (25)
- Documents FAQs (3)
- DSS Insurance (2)
- Flat Insurance FAQs (4)
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- HMO Property FAQ (8)
- Holiday Homes FAQs (17)
- Household Insurance FAQs (5)
- Insurance Types FAQs (9)
- Landlord Insurance FAQs (49)
- Legal Expenses FAQs (2)
- Liability Insurance FAQs (3)
- Listed Buildings FAQs (9)
- Live-in Landlord FAQs (3)
- Multi Property FAQs (11)
- Policy Cover FAQs (19)
- Professional Tenants (1)
- Pub & Restaurant FAQs (4)
- Tenant Types FAQs (10)
- Unoccupied Properties FAQs (9)
- Wholesalers FAQs (8)
How long is the £35 cashback offer available?
This offer is available for a limited time, so be sure to act soon.
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Can I redeem the offer online?
Yes, policies purchased online will automatically receive the £35 cashback, this will be refunded 14 days after the policy's inception.
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What information do I need to redeem the offer?
You'll need to provide full property details so that we can generate an accurate quotation.
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Is the offer available for all types of policies?
The cashback is offered on Landlords' residential buildings or combined policies, provided the policy is paid in full.
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Who qualifies for the £35 cashback offer?
This offer is available to returning customers or those who have received a previous quotation and are now taking out a new policy.
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How do I redeem the £35 cashback offer?
To redeem the cashback, simply click "Get a Quote" and complete the requested information in the quotation form.
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Is it essential to have landlord insurance in Wales?
It is not a legal requirement to have landlord insurance in Wales, however, your mortgage lender will usually require you to have landlord insurance. Plus it can give you peace of mind, knowing your investment is protected.
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How much is landlord insurance in Wales?
The cost of landlord insurance depends on various factors. From the level of coverage you opt for to the age and location of your property and your tenant type. These factors will be taken into consideration when providing you with a quote.
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What happens if my property in Wales becomes vacant mid-term?
If your property becomes vacant mid-term, whether your landlord's insurance policy is affected or not will depend on several different factors. Contact our customer service department when you know your tenants are moving out and let us know what your intentions are for the property, we will then advise you on how this affects your insurance.
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Home selling secrets
Amina was very helpful in sorting out my landlord’s insurance and spotted an error in my cover which helped reduce my premium.
First time landlords
We are first time landlords and you gave good advice and the process was easy and good value.
A pleasure to deal with
A pleasure to deal with, the lady on the phone was a credit to her company.